Alignment & Brakes Specialist

gio reyes a month ago

Came in for a routine brake change but was informed of bigger issues such as brake fluid leak and other underlying issues. However, instead of most mechanic shops just doing I came for he recommended to contact my warranty with dodge and didn’t charge me a dime for the inspection. Very professional and informative how all mechanics should be and not be money hungry. Providing excellent service and professional advice

kevin johnson a month ago

Great experience with Alignment & Brakes Specialist! The staff was professional, friendly, and knowledgeable. They took the time to explain what was going on with my vehicle and made sure everything was done right. The service was efficient, the work was high quality, and I felt like I was treated honestly and fairly. I definitely recommend this shop to anyone looking for reliable automotive service. I’ll definitely be coming back!

Zamir 6 months ago

Very unprofessional and rude experience. I arrived with a customer’s vehicle that had been repaired at this shop the day before but broke down again. When I got there, the main entrance to the property was completely blocked by two of the shop’s trucks parked right at the driveway. Because of that, my 27-foot tow truck could not access the parking area where vehicles are normally unloaded. The customer walked to the office by themselves while I stayed with the tow truck waiting for instructions on where they wanted the vehicle unloaded. While walking to the office, the customer politely asked the staff if they could move one of their trucks so I could enter the lot. They refused. After waiting for a while, I had no choice but to carefully loop around the building with a 27-foot truck just to reach the parking area and unload the car. Shortly after I unloaded it, two employees came out and told me not to leave the vehicle there and asked me to reload it and move it closer to the garage entrance. I cooperated, loaded the vehicle again, and moved it exactly where they asked. When I was almost finished unloading for the second time, the same guys told me they wanted the vehicle posi

Luis Gomez 7 months ago

These guys are very good at their job! They are very professional and very responsive in all your questions. I've lived in Killeen for almost 2 years and always take my car to them. The have worked on the engine and transmission of my 2016 BMW. Never had an issue! And always leave happy with the work done. The go above and beyond explaining the issues and why things happen. They give advise and recommendations on how to maintain you car in optimum performance. I recommend them 100%.

KENDALL WOODARD 8 months ago

These guys did a great job, couldn’t have asked for better work. They ordered my parts and installed all new brakes pads and rotors over the weekend. Everything was flawless and definitely recommend. No issues and no complaints, price was very reasonable.